Muse
A thoughtful way to explore, learn, and reflect in museums.
My Role
UX Designer
UX Researcher
UX Designer
UX Researcher
Tools
Figma
Miro
Figma
Miro
Timeline
3 Months
3 Months
Research Members
Aidan Blackmore
Qingchuan Du
Qingyu Peng
Aidan Blackmore
Qingchuan Du
Qingyu Peng
1. OVERVIEW
Problem
Museum visitors struggle to navigate complex spaces while simultansouely attempting to document, revisit, and reflect on their experience.
Existing methods, disrupt navigation, content and documentation, resulting in the failure to capture the context and limiting opportunities for reflection and learning. Users are regularly ecountering barriers in their museum expereince with disorientating navigation, shallow/inaccessible information, and unstructured documentation, finding it difficult to revisit their own visits.
Solution
I designed a mobile app to streamline the museum experience to include arts and culture, informative descriptions, and a way to socially journal and reflect artworks and visits.
Museum visitors struggle to navigate complex spaces while simultansouely attempting to document, revisit, and reflect on their experience.
Existing methods, disrupt navigation, content and documentation, resulting in the failure to capture the context and limiting opportunities for reflection and learning. Users are regularly ecountering barriers in their museum expereince with disorientating navigation, shallow/inaccessible information, and unstructured documentation, finding it difficult to revisit their own visits.
Solution
I designed a mobile app to streamline the museum experience to include arts and culture, informative descriptions, and a way to socially journal and reflect artworks and visits.
Designed with a user friendly interface to easily access information on select museums and leave journal entries on artworks, exhibitions and displays. This is a mobile companion app that will help with guided navigation, contextual artwork information, built in AR exploration, and reflective journaling.
2. RESEARCH
User Research
Understanding Current Methods & Pain Points
In order to design a museum and arts & culture app that functions as a documentation tool, I needed to fully understand the existing userbase, current methods that exist, and how and why these methods may or may not meet their needs.
To accomplish this, my team and I conducted a series of interviews with people who self identitifed as art enthusaists and/or frequent museum visitors from ages 18-30 in consented audio and video recordings and transcriptions via Microsoft Teams. These findings were then synthesized in an affinity map in Miro to identify patterns and pain points that will inform future design decisions.
Understanding Current Methods & Pain Points
In order to design a museum and arts & culture app that functions as a documentation tool, I needed to fully understand the existing userbase, current methods that exist, and how and why these methods may or may not meet their needs.
To accomplish this, my team and I conducted a series of interviews with people who self identitifed as art enthusaists and/or frequent museum visitors from ages 18-30 in consented audio and video recordings and transcriptions via Microsoft Teams. These findings were then synthesized in an affinity map in Miro to identify patterns and pain points that will inform future design decisions.